What happens to my account if I change my mobile number?
- You need to call Ongo Customer Service @ 09-450888-996/997 and inform them of your change in number.
- Ongo Customer Service will then update the system with your new mobile number.
- You have to re-enter your new mobile number and PIN correctly when you sign in.
- An Activation code will then be sent to your new mobile number.
What happens if my phone is lost or stolen? Can I lose money from my account?
- Don’t worry! You won’t lose your money. No one can access your account without knowing your PIN.
- Inform Ongo Customer Service immediately on 09-450888-996/997 as you may need to close your account temporarily while the issue is resolved.
What kind of service does Ongo provide to a business?
- Cash collection and payment services.
- Real time payment data.
- Data-driven marketing tools.
What should I do if I want to be a cash agent?